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Noyes Health awarded Primary Stroke Center designation from The Joint Commission  

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DANSVILLE – UR Medicine Noyes Health has earned The Joint Commission’s Gold Seal of Approvaland the American Stroke Association’s Heart-Check mark for Primary Stroke Center Certification. 

“It is critical for patients suffering from a stroke to get care as quickly as possible, and we want people to know that they should include Noyes Health in their care plan if they or a loved one are having a stroke emergency,” said Heather Burritt, Noyes Health Stroke Coordinator. “It is also important for family members, friends or paramedics to note the time of the first symptom of a patient’s stroke, as this information can affect treatment decisions.”   

Noyes underwent a rigorous onsite review to achieve this designation. During the visit, a team of Joint Commission reviewers evaluated compliance with related certification standards including program management, supporting self-management, and delivering and facilitating clinical care. Joint Commission standards are developed in consultation with health care experts and providers, measurement experts and patients. The reviewers also conducted onsite observations and interviews. 

“To earn this certification, hospitals must demonstrate compliance with stroke-related standards expected of primary stroke centers, and meet additional requirements, including volume of complex stroke and cerebrovascular patients, quality of care and outcome, advanced imaging capabilities, 24/7 availability of specialized treatments, and providing staff with the unique education and experience to care for complex stroke patients,” said Burritt. “Our Stroke team is committed to treating our patients with the most advanced, evidence-based interventions available today. 

The certification evaluates how hospitals use clinical outcomes and performance measures to identify opportunities to improve care, as well as to educate and prepare patients and their caregivers for discharge.  

“We are proud to have earned this designation by the Joint Commission,” said Dr. Chad Teeters, President and CEO of UR Medicine Noyes Health. “Having a Primary Stroke Center nearby can mean the difference between life and death when a patient is experiencing symptoms of a stroke. Time is one of the biggest factors when working toward a positive outcome for someone experiencing a stroke.” 

“Primary Stroke Center Certification recognizes health care organizations committed to fostering continuous quality improvement in patient safety and quality of care,” says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. “We commend Noyes Health for using certification to reduce variation in its clinical processes and to strengthen its program structure and management framework for stroke patients.” 

“We congratulate Noyes Health for this outstanding achievement,” says Nancy Brown, chief executive officer, the American Stroke Association. “This certification reflects its commitment to providing the highest quality of care for stroke patients.” 

BREAK OUT BOX 

Warning signs of a stroke 

Learning the warning signs of a stroke—right now—could one day save your life, or the life of someone you love. Remember the BE FAST. It will remind you of the four things you need to know. 

B stands for BALANCE 

Do you have a sudden loss of balance? 

E stands for EYES 

Sudden loss of vision in one or both eyes 

F stands for FACE 

Smile, is one side of your face drooping? 

A stands for ARMS 

Raise your arms, does one arm drift down? 

S stands for SPEECH 

Repeat a phrase. Are your words slurred? 

T stands for TIME 

Call 911 immediately if you experience any of these problems.  

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